Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern the contractual relationship between the player (“User”, “Player”, “you”) and Swift Casino (“Company”, “we”, “us”). By accessing or using the Swift Casino platform, you agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, you must immediately discontinue use of the platform.

These Terms should be read together with:

• Privacy Policy
• Responsible Gaming Policy
• Bonus Terms (where applicable)

Swift Casino reserves the right to update these Terms where required for regulatory, operational, or legal reasons.

2. Eligibility

To use Swift Casino, you must:

• Be at least 18 years old
• Be legally permitted to gamble under UK law
• Not be self-excluded via GAMSTOP
• Not be acting on behalf of another person
• Provide accurate registration information

Accounts found to be in breach of eligibility requirements may be suspended or permanently closed.

Player Eligibility Checklist

3. Account Registration

Each Player is permitted to register one account only.

During registration, you must provide:

• Full legal name
• Date of birth
• Residential address
• Valid email address
• Payment method details

You are responsible for maintaining the confidentiality of your login credentials. Swift Casino is not liable for unauthorised access resulting from compromised passwords.

Multiple accounts, fraudulent registrations, or account sharing are strictly prohibited.

4. Identity Verification (KYC)

Swift Casino operates under strict UK Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.

Verification may include:

• Government-issued ID
• Proof of address
• Payment method verification
• Source of funds checks (where applicable)

Failure to complete verification may result in:

• Account suspension
• Withdrawal delays
• Permanent account closure

5. Account Security

Players are responsible for:

• Keeping login credentials confidential
• Logging out from shared devices
• Updating contact details when required

Swift Casino may temporarily suspend accounts if suspicious activity is detected.

6. Prohibited Activities

The following activities are strictly prohibited:

• Fraud or attempted fraud
• Money laundering
• Chargeback abuse
• Use of VPNs to bypass geo-restrictions
• Exploiting technical errors
• Collusion in multiplayer games

Swift Casino reserves the right to:

• Void winnings
• Reverse transactions
• Suspend or permanently close accounts
• Report suspicious activity to regulatory authorities

7. Deposits

Players may fund their account using approved payment methods available within the UK.

All deposits must:

• Be made from a payment method registered in the Player’s own name
• Be processed in GBP (unless otherwise specified)
• Meet minimum deposit requirements
• Comply with UK regulatory standards

Swift Casino reserves the right to reject deposits that fail internal security or compliance checks.

Deposits may be subject to verification before withdrawal is permitted.

Accepted Payment Methods Overview

8. Withdrawals

Withdrawal requests are subject to:

• Account verification (KYC)
• Compliance review
• Anti-money laundering checks
• Responsible gaming monitoring

Swift Casino may request additional documentation before processing withdrawals.

Withdrawals will be processed back to the original deposit method where possible.

Minimum and maximum withdrawal limits may apply.

Withdrawal Processing Timeline

9. Transaction Limits

Swift Casino may apply limits including:

• Minimum deposit amounts
• Maximum deposit limits
• Daily / weekly / monthly withdrawal caps
• Maximum payout thresholds

Limits may vary depending on:

• Payment provider
• Account verification status
• Regulatory requirements

Transaction Limits Table

10. Fees & Charges

Swift Casino does not typically charge deposit fees. However:

• Payment providers may apply transaction fees
• Currency conversion fees may apply
• Chargeback processing costs may be recovered

Players are responsible for any third-party fees associated with their banking provider.

11. Dormant Accounts

Accounts that remain inactive for a defined period may be classified as dormant.

Where permitted under UK regulations:

• A maintenance fee may apply after prolonged inactivity
• Players will be notified before any fees are deducted
• Remaining balances may be reclaimed in accordance with applicable law

12. Payment Disputes & Chargebacks

Unauthorised chargebacks are considered a breach of these Terms.

Swift Casino reserves the right to:

• Suspend the account
• Recover disputed funds
• Report fraudulent activity
• Block future access

Players experiencing payment disputes are encouraged to contact customer support before initiating a chargeback procedure.

13. Bonuses & Promotions

All bonuses, free spins, cashback offers, and promotional incentives are subject to specific Bonus Terms in addition to these general Terms.

Participation in any promotion constitutes acceptance of:

• Wagering requirements
• Time limitations
• Maximum bet restrictions
• Game contribution rules
• Maximum withdrawal caps (where applicable)

Swift Casino reserves the right to amend or withdraw promotions at any time, provided such changes comply with UK regulatory requirements.

Bonus abuse, including but not limited to multiple account usage or exploitation of promotional mechanics, may result in bonus cancellation and account suspension.

Bonus Lifecycle Overview

14. Game Rules & Malfunctions

All games available on Swift Casino are governed by the individual game rules provided by the relevant software provider.

In the event of a technical malfunction:

• The game round will be considered void
• Wagers will be refunded where applicable
• Any winnings generated during malfunction may be cancelled

Malfunctions override all pay tables and promotional outcomes.

Swift Casino is not liable for:

• Network interruptions
• Device compatibility issues
• Third-party software errors
• Force majeure events

15. Limitation of Liability

To the extent permitted under applicable UK law, Swift Casino shall not be liable for:

• Indirect or consequential losses
• Loss of profits
• Business interruption
• Technical or system failures beyond reasonable control

Nothing in these Terms excludes liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot legally be excluded under UK law

16. Complaints & Dispute Resolution

Players who wish to file a complaint must first contact Swift Casino Customer Support.

Complaints should include:

• Full name
• Username
• Description of the issue
• Supporting documentation (if applicable)

Swift Casino aims to resolve complaints within a reasonable timeframe.

If a dispute cannot be resolved internally, players may escalate the matter to an approved Alternative Dispute Resolution (ADR) entity, where applicable under UK regulatory standards.

Complaint Escalation Path

17. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by applicable UK consumer protection legislation.

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Amendments to Terms

Swift Casino reserves the right to amend these Terms at any time for regulatory, operational, or legal reasons.

Players will be notified of material changes where required. Continued use of the platform constitutes acceptance of the updated Terms.